STUDIO POLICIES & ETIQUETTE

Cancellation Policy

Clients are responsible for cancelling their scheduled session. Please visit the Schedule Page.

We observe a strict 24-hour cancellation policy. You may cancel through your online account, via email or by calling or texting the studio. Your session is automatically charged if we do not receive cancellation notice 24 hours prior to the appointment start-time.

All appointments and classes require advance reservations and pre-payment of services. Our scheduler closes registration 12 hours prior to appointment or class start time. A valid credit card is required for all studio clients. Late cancellations, no-shows and reschedules within 24 hours of session start time will be charged the full session price. We accept all major credit cards, cash and checks. Returned check fee is $50.
What To Wear

and what not to wear…

Wear comfortable, fitted exercise clothes which allows full range of motion and allows instructor to see muscle use and alignment. Men can wear bike style shorts with work out shorts over top. Don’t wear anything that is too baggy which may be revealing or get caught in the equipment.

Shoes are not worn during pilates workouts. Barefoot or socks with a special tread on the bottom is recommended so as not to slip on the flooring.

No jewelry or sharp objects like zippers on your clothing. It can damage our upholstery.

No necklaces or other loose, hanging jewelry

Please do not wear perfumes, oils, (even natural ones), or other strongly scented body products as many people are sensitive to scents.
Studio Etiquette

Please do not wear street shoes in and through the studio. Cubbies are provided in the front for personal belongings. We keep the front door locked even when we are in the studio for safety.

Please keep your cell phones with your other belongings and on silent mode. If you need to keep your cell phone on for emergencies, please keep it on vibrate and out of the way when on the floor. Resist checking for messages during class.

Out of respect for other students and instructors, quietly enjoy your conversations. We are an open studio and voices carry. As class begins, let go of conversations.
Equipment Etiquette

Please respect the equipment. Be mindful of mounting, dismounting, docking and transitioning. Try not to bang the equipment or suddenly release springs. Close the springs with control before releasing. Remember, Joe Pilates named his form of exercise contrology.

Keep clothing, body and hair free from all moving parts. No sharp edges on upholstery.

Nothing on the floor that someone can trip or slip on.

STUDIO POLICIES & ETIQUETTE

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